Lot of times in SCOM you will get the Instance ID and Workflow name of the rule that is causing the error.
This is of no use in troubleshooting as you dont knwo the Rule that is causing the issue.
Follow the below steps to decode the Rule Name from WorkFlow Name
SELECT * FROM Rules WHERE RuleName = ‘MomUIGeneratedRulexxxxx’
Replace "MomUIGeneratedRulexxxxx" with the data you got from WorkFlow Name
Get-Rule -Id XXXX-XXX-XXXX
Replace "XXXX-XXX-XXXX" with the info that you got from the "RuleID field" coloum of the SQL query
This is of no use in troubleshooting as you dont knwo the Rule that is causing the issue.
Follow the below steps to decode the Rule Name from WorkFlow Name
- From the Error Copy the "WorkFlow Name"
- Now connect to the "OperationsManager" database and run the below SQL query
SELECT * FROM Rules WHERE RuleName = ‘MomUIGeneratedRulexxxxx’
Replace "MomUIGeneratedRulexxxxx" with the data you got from WorkFlow Name
- The query will retun lot of column's, you need to check the "RuleID field" coloum and copy the information
- Now login to you SCOM RMS and open Command Shell and thpe the below command
Get-Rule -Id XXXX-XXX-XXXX
Replace "XXXX-XXX-XXXX" with the info that you got from the "RuleID field" coloum of the SQL query
- This command will return information about this rule, Copy the DisplayName and find the rule in the Operations Console and troubleshoot it.
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