Wednesday, 22 April 2015

Exchange 2010 MP not raising alerts after upgrading from SCOM 2007 to SCOM 2012 R2

Exchange 2010 MP not raising alerts after upgrading from SCOM 2007 to SCOM 2012 R2


  • Recently we upgraded from SCOM 2007 to SCOM 2012, after upgrade we also migrated the MP's.
  • Everything seems to work fine and after couple of days we got a call from Exchange team that they are not receiving Exchange 2010 related alerts.
  • Exchange 2010 raises alerts based on correlation engine. So Correlation Engine decides when to raise an alert.
  • So we immediately went and check on the RMS emulator server where the correlation engine was installed.
  • We checked the "Application Logs" and there is lot of  Event ID 717 logged.
  • When further investigated we found that the Exchange Correlation Auto alert resolution feature is failing because of which you see this Event ID 717.
  • Looks like Exchange 2010 Correlation Engine is no longer compatible with SCOM 2012.
  • To resolve this 
  • We uninstalled the Exchange Correlation engine from Management Server (RMS emulator).
  • We Installed Exchange Correlation engine on normal system which is not a Management Server.
  • Then Stopped the Microsoft Exchange Monitoring Correlation service and Copied SCOM 2007 R2 SDK binaries into the Correlation Engine install directory %\Program Files\Microsoft\Exchange Server\v14\Bin. 
  • Microsoft.EnterpriseManagement.OperationsManager.Common.dll
  • Microsoft.EnterpriseManagement.OperationsManager.dll
  • MomBidLdr.dll
  • Start the Microsoft Exchange Monitoring Correlation and the alerts started flowing again.

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