Wednesday, 22 April 2015

SCOM Data access Service and Config Service failing to start after recent SCCM Patching

SCOM Data access Service and Config Service failing to start after recent SCCM Patching

  • After recent SCCM patching window where the SCOM servers got patched, i got a call from support team that the SCOM Data access service (SDK service) and Config Service are not starting.
  • Further investigation revealed that a particular patch KB2677070 was causing the issue as it was trying to access the intenet to check on revoked trusted certificates.
  • As most corporate enviorment internet is blocked from prouction servers this started faining can caused the service not to start.
  • After uninstall the patch and reboot the server, the services started without any issue.
  • Another solution is that you have go to th registry
  • HKLM\Software\Policies\Microsoft\SystemCertificates
  • Right-click AuthRoot, select New, and then click DWORD.
  • Type DisableRootAutoUpdate, and then press Enter.
  • Right-click DisableRootAutoUpdate, and then click Modify.
  • In the Value data box, type 1, and then click OK.

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