* SCCM is a beast in itself. It's client has so many components that even if 1 Component is not working,it can cause issues
* Log files are the heart of troubleshooting for SCCM.You have to know which log file to read in which order for effective troubleshooting
* All SCCM log files are in location C:\Windowds\ccm\logs folder
* For patching issues follow the following order for troubleshooting.
*First step is to see whether patches are getting download to the client. The patches once downloaded are stored in ccmcache folder.
*This folder is in C:\windows\ccmcache
*If patches are not downloaded in this folder then you have problem with client not able to download the patches from WSUS server.
* You should immediately look for log called wuahandler.log
*Look for errors in this log most likely you will see error connecting to WSUS server.
* Generally the easiest troubleshooting step I do if I see this error only on few clients is to uninstall and reinstall the client from the
* Mostly this should resolve if there is client issue. . I suggest doing the install from SCCM console and choose the location for the source to I still from site location.
Showing posts with label Troubleshooting. Show all posts
Showing posts with label Troubleshooting. Show all posts
Saturday, 8 September 2018
SCCM client log and troubleshooting for patching
Saturday, 15 October 2016
SCCM 2012 R2 Log File for Windows Update Agent and WSUS Server issues
SCCM 2012 R2 Log File for Windows Update Agent and WSUS Server issues
Windows Update Agent
The following table lists the log files that contain information related to the Windows Update Agent.
Log name | Description | Computer with log file |
|---|---|---|
WindowsUpdate.log | Records details about when the Windows Update Agent connects to the WSUS server and retrieves the software updates for compliance assessment and whether there are updates to the agent components. | Client |
WSUS Server
The following table lists the log files that contain information related to the WSUS server.
Log name | Description | Computer with log file |
|---|---|---|
Change.log | Records details about the WSUS server database information that has changed. | WSUS server |
SoftwareDistribution.log | Records details about the software updates that are synchronized from the configured update source to the WSUS server database. | WSUS server |
SCCM 2012 R2 Log File for Microsoft Intune Connector issues
SCCM 2012 R2 Log File for Microsoft Intune Connector issues
Microsoft Intune Connector
The following table lists the log files that contain information related to the Microsoft Intune connector.
Log name | Description | Computer with log file |
|---|---|---|
CertMgr.log | Records certificate and proxy account information. | Site server |
CollEval.log | Records details about when collections are created, changed, and deleted by the Collection Evaluator. | Primary site and central administration site |
Cloudusersync.log | Records license enablement for users. | Computer with the Intune connector |
Dataldr.log | Records information about the processing of MIF files. | Site server |
ddm.log | Records activities of the discovery data manager. | Site server |
Distmgr.log | Records details about content distribution requests. | Top-level site server |
Dmpdownloader.log | Records details on downloads from Microsoft Intune. | Computer with the Intune connector |
Dmpuploader.log | Records details for uploading database changes to Microsoft Intune. | Computer with the Intune connector |
hman.log | Records information about message forwarding. | Site server |
objreplmgr.log | Records the processing of policy and assignment. | Primary site server |
PolicyPV.log | Records policy generation of all policies. | Site server |
outgoingcontentmanager.log | Records content uploaded to Microsoft Intune. | Computer with the Intune connector |
Sitecomp.log | Records details of connector role installation. | Site server |
SmsAdminUI.log | Records Configuration Manager console activity. | Computer that runs the Configuration Manager console |
Smsprov.log | Records activities performed by the SMS Provider. Configuration Manager console activities use the SMS Provider. | Computer with the SMS Provider |
SrvBoot.log | Records details about the Intune connector installer service. | Computer with the Intune connector |
Statesys.log | Records the processing of mobile device management messages. | Primary site and central administration site |
SCCM 2012 R2 Log File for Software Updates and Network Access Protection issues
Software Updates and Network Access Protection
The following table lists the log files that contain information related to software updates and Network Access Protection.
Log name | Description | Computer with log file |
|---|---|---|
ccmcca.log | Records details about the processing of compliance evaluation based on Configuration Manager NAP policy processing, and contains the processing of remediation for each software update required for compliance. | Client |
ccmperf.log | Records activities related to the maintenance and capture of data related to client performance counters. | Client |
PatchDownloader.log | Records details about the process of downloading software updates from the update source to the download destination on the site server. | The computer hosting the Configuration Manager console from which downloads are initiated |
PolicyEvaluator.log | Records details about the evaluation of policies on client computers, including policies from software updates. | Client |
RebootCoordinator.log | Records details about the coordination of system restarts on client computers after software update installations. | Client |
ScanAgent.log | Records details about scan requests for software updates, the WSUS location, and related actions. | Client |
SdmAgent.log | Records details about tracking of remediation and compliance. However, the software updates log file, Updateshandler.log, provides more informative details about installing the software updates required for compliance. This log file is shared with compliance settings. | Client |
ServiceWindowManager.log | Records details about the evaluation of maintenance windows. | Client |
smssha.log | The main log file for the Configuration Manager Network Access Protection client and it contains a merged statement of health information from the two Configuration Manager components: location services (LS) and the configuration compliance agent (CCA). This log file also contains information about the interactions between the Configuration Manager System Health Agent and the operating system NAP agent, and also between the Configuration Manager System Health Agent and both the configuration compliance agent and the location services. It provides information about whether the NAP agent successfully initialized, the statement of health data, and the statement of health response. | Client |
Smsshv.log | This is the main log file for the System Health Validator point and records the basic operations of the System Health Validator service, such as the initialization progress. | Site system server |
Smsshvadcacheclient.log | Records details about the retrieval of Configuration Manager health state references from Active Directory Domain Services. | Site system server |
SmsSHVCacheStore.log | Records details about the cache store used to hold the Configuration Manager NAP health state references retrieved from Active Directory Domain Services, such as reading from the store and purging entries from the local cache store file. The cache store is not configurable. | Site system server |
smsSHVQuarValidator.log | Records client statement of health information and processing operations. To obtain full information, change the registry key LogLevel from 1 to 0 in the following location:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SMSSHV\Logging\@GLOBAL | Site system server |
smsshvregistrysettings.log | Records any dynamic change to the System Health Validator component configuration while the service is running. | Site system server |
SMSSHVSetup.log | Records the success or failure (with failure reason) of installing the System Health Validator point. | Site system server |
SmsWusHandler.log | Records details about the scan process for the Inventory Tool for Microsoft Updates. | Client |
StateMessage.log | Records details about software updates state messages that are created and sent to the management point. | Client |
SUPSetup.log | Records details about the software update point installation. When the software update point installation completes, Installation was successful is written to this log file. | Site system server |
UpdatesDeployment.log | Records details about deployments on the client, including software update activation, evaluation, and enforcement. Verbose logging shows additional information about the interaction with the client user interface. | Client |
UpdatesHandler.log | Records details about software update compliance scanning and about the download and installation of software updates on the client. | Client |
UpdatesStore.log | Records details about compliance status for the software updates that were assessed during the compliance scan cycle. | Client |
WCM.log | Records details about software update point configurations and connections to the Windows Server Update Services (WSUS) server for subscribed update categories, classifications, and languages. | Site server |
WSUSCtrl.log | Records details about the configuration, database connectivity, and health of the WSUS server for the site. | Site system server |
wsyncmgr.log | Records details about the software updates synchronization process. | Site server |
WUAHandler.log | Records details about the Windows Update Agent on the client when it searches for software updates. | Client |
SCCM 2012 R2 Log File for SCCM Role-Based Administration ISSUES
SCCM 2012 R2 Log File for SCCM Role-Based Administration ISSUES
Role-Based Administration
The following table lists the log files that contain information related to managing role-based administration.
Log name | Description | Computer with log file |
|---|---|---|
hman.log | Records information about site configuration changes, and the publishing of site information to Active Directory Domain Services. | Site server |
SMSProv.log | Records WMI provider access to the site database. | Computer with the SMS Provider |
SCCM 2012 R2 Log File for SCCM Reporting issues
SCCM 2012 R2 Log File for SCCM Reporting issues
Reporting
The following table lists the Configuration Manager log files that contain information related to reporting.
Log name | Description | Computer with log file |
|---|---|---|
srsrp.log | Records information about the activity and status of the reporting services point. | Site system server |
srsrpMSI.log | Records detailed results of the reporting services point installation process from the MSI output. | Site system server |
srsrpsetup.log | Records results of the reporting services point installation process. | Site system server |
SCCM 2012 R2 Log File for SCCM Remote Control ISSUE
SCCM 2012 R2 Log File for SCCM Remote Control ISSUE
Remote Control
The following table lists the log files that contain information related to remote control.
Log name | Description | Computer with log file |
|---|---|---|
CMRcViewer.log | Records details about the activity of the remote control viewer. | Located in the %temp% folder on the computer running the remote control viewer. |
SCCM 2012 R2 Log File for Operating System Deployment issue
SCCM 2012 R2 Log File for Operating System Deployment issue
Operating System Deployment
The following table lists the log files that contain information related to operating system deployment.
Log name | Description | Computer with log file |
|---|---|---|
CAS.log | Records details when distribution points are found for referenced content. | Client |
ccmsetup.log | Records ccmsetup tasks for client setup, client upgrade, and client removal. Can be used to troubleshoot client installation problems. | Client |
CreateTSMedia.log | Records details for task sequence media creation. | The computer that runs the Configuration Manager console |
For System Center 2012 R2 Configuration Manager and later: DeployToVhd.log | Records details about the VHD creation and modification process | The computer that runs the Configuration Manager console |
Dism.log | Records driver installation actions or update apply actions for offline servicing. | Site system server |
Distmgr.log | Records details about the configuration of enabling a distribution point for PXE. | Site system server |
DriverCatalog.log | Records details about device drivers that have been imported into the driver catalog. | Site system server |
mcsisapi.log | Records information for multicast package transfer and client request responses. | Site system server |
mcsexec.log | Records health check, namespace, session creation and certificate check actions. | Site system server |
mcsmgr.log | Records changes to configuration, security mode and availability. | Site system server |
mcsprv.log | Records multicast provider interaction with Windows Deployment Services (WDS). | Site system server |
MCSSetup.log | Records details about multicast server role installation. | Site system server |
MCSMSI.log | Records details about multicast server role installation. | Site system server |
Mcsperf.log | Records details about multicast performance counter updates. | Site system server |
MP_ClientIDManager.log | Records management point responses to the client ID requests task sequences initiated from PXE or boot media. | Site system server |
MP_DriverManager.log | Records management point responses to Auto Apply Driver task sequence action requests. | Site system server |
OfflineServicingMgr.log | Records details of offline servicing schedules and update apply actions on operating system .wim files. | Site system server |
Setupact.log | Records details about Windows Sysprep and setup logs. | Client |
Setupapi.log | Records details about Windows Sysprep and setup logs. | Client |
Setuperr.log | Records details about Windows Sysprep and setup logs. | Client |
smpisapi.log | Records details about the client state capture and restore actions, and threshold information. | Client |
Smpmgr.log | Records details about the results of state migration point health checks and configuration changes. | Site system server |
smpmsi.log | Records installation and configuration details about the state migration point. | Site system server |
smpperf.log | Records the state migration point performance counter updates. | Site system server |
smspxe.log | Records details about the responses to clients that PXE boot and details about the expansion of boot images and boot files. | Site system server |
smssmpsetup.log | Records installation and configuration details about the state migration point. | Site system server |
Smsts.log | Records task sequence activities. | Client |
TSAgent.log | Records the outcome of task sequence dependencies before starting a task sequence. | Client |
TaskSequenceProvider.log | Records details about task sequences when they are imported, exported, or edited. | Site system server |
loadstate.log | Records details about the User State Migration Tool (USMT) and restoring user state data. | Client |
scanstate.log | Records details about the User State Migration Tool (USMT) and capturing user state data. | Client |
SCCM 2012 R2 Log Files for SCCM Exchange server connector issues
SCCM 2012 R2 Log Files for SCCM Exchange server connector issues
Exchange Server Connector
The following table lists logs that contain information related to the Exchange Server connector.
Log name | Description | Computer with log file |
|---|---|---|
easdisc.log | Records the activities and the status of the Exchange Server connector. | Site server |
SCCM 2012 R2 Log File for Mobile Device Issues
SCCM 2012 R2 Log File for Mobile Device Issues
Mobile Devices
The following sections list the log files that contain information related to managing mobile devices .
Enrollment
The following table lists logs that contain information related to mobile device enrollment.
Log name | Description | Computer with log file |
|---|---|---|
DMPRP.log | Records communication between management points that are enabled for mobile devices and the management point endpoints. | Site system server |
dmpmsi.log | Records the Windows Installer data for the configuration of a management point that is enabled for mobile devices. | Site system server |
DMPSetup.log | Records the configuration of the management point when it is enabled for mobile devices. | Site system server |
enrollsrvMSI.log | Records the Windows Installer data for the configuration of an enrollment point. | Site system server |
enrollmentweb.log | Records communication between mobile devices and the enrollment proxy point. | Site system server |
enrollwebMSI.log | Records the Windows Installer data for the configuration of an enrollment proxy point. | Site system server |
enrollmentservice.log | Records communication between an enrollment proxy point and an enrollment point. | Site system server |
SMS_DM.log | Records communication between mobile devices, Mac computers and the management point that is enabled for mobile devices and Mac computers. | Site system server |
SCCM 2012 R2 Migration Logs
SCCM 2012 R2 Migration Logs
Migration
The following table lists the log files that contain information related to migration.
Log name | Description | Computer with log file | ||
|---|---|---|---|---|
migmctrl.log | Records information about migration actions that involve migration jobs, shared distribution points, and distribution point upgrades. | The top-level site in the System Center 2012 Configuration Manager hierarchy, and each child primary site
|
SCCM 2012 R2 Log File for Software Meeting Issue
SCCM 2012 R2 Log File for Software Meeting Issue
Metering
The following table lists the log files that contain information related to metering.
Log name | Description | Computer with log file |
|---|---|---|
mtrmgr.log | Monitors all software metering processes. | Site server |
SCCM 2012 R2 Log File for SCCM Inventory issues
SCCM 2012 R2 Log File for SCCM Inventory issues
Inventory
The following table lists the log files that contain information related to processing inventory data.
Log name | Description | Computer with log file |
|---|---|---|
dataldr.log | Records information about the processing of Management Information Format (MIF) files and hardware inventory in the Configuration Manager database. | Site server |
invproc.log | Records the forwarding of MIF files from a secondary site to its parent site. | Secondary site server |
sinvproc.log | Records information about the processing of software inventory data to the site database. | Site server |
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